Privacy Policy
Naughty Hunter
E-commerce Website
Last Updated: 29/11/2023
Thank you for choosing Naughty Hunter for your underwear products with funny and cheeky quotes. We value your privacy and want you to be informed about how we collect, use, and protect your personal information.
In placing your order or filling in the forms, you accept the following general terms and conditions.
1. Information We Collect
We collect the following types of personal information:
- Contact information: Name, address, email, VAT and phone number.
- Order details: Products purchased, payment information, and transaction history.
We collect your name, address and other relevant personal details if this is needed by local fiscal and legal requirements. We may need this information to be able to provide you with a refund or fiscal receipt (VAT receipt).
We also collect data to answer your queries on the phone, via post, via email or online via a chatbot or online form or via live-chat functionality. In such case we will only ask you to provide the data necessary to handle your request (to manage our contractual relationship with you and / or to comply with a legal obligation). For example, if you contact us regarding item return, we may ask you for purchase date and location, or information about your decision to return.
2. How We Use Your Information
We use your information for the following purposes:
- Processing orders and providing customer support.
- Communicating order updates and promotions.
- Ensuring compliance with applicable laws and regulations.
We use this data because its necessary to conclude, execute and manage your order. Please note that in some cases requested information may be mandatory. If you don´t provide us with a name and delivery address, we will not be able to deliver your items.
Where you consent or where we have a legitimate interest to do so, we will collect your e-mail address and/or mobile number and/ or your postal address to send you our newsletter and other commercial messages. In addition, we will retain a history of the e-mail and SMS messages that we sent to you and we will record what you do with these messages (for example, if you open them or click on their content). Please note that you can unsubscribe at any given moment via the ‘unsubscribe’ or ‘ optout’ button below each email, or by requesting us to do so via the contact details set out below or in the relevant commercial message.
When you visit our websites, we will drop cookies, pixels and other digital tools with similar functionality (“cookies”) on your browser or device that enable us to understand you better and personalize your experience with us and our communication and marketing towards you.
Based on your on - and offline purchase history, your behavior on websites (visited pages, links clicked) and interaction with chatbot(s), we will set-up and maintain your personal digital marketing profile to make sure that we only show you advertisements that will most likely suit your personal taste. This is called targeted advertising. The more successful we are in targeted advertising, the higher our (prospective) Customer satisfaction. To be able to show you targeted advertisements, we can also match your data profile with Customers that have a similar profile.
3. Data Security
We prioritize the security of your data. Our website employs industry-standard encryption to protect your personal information during transmission. Additionally, we regularly update our security measures to safeguard against unauthorized access.
4. How long do we retain your personal data?
We retain your personal data for the period that you actively interact with us. You are no longer considered to be actively interacting with us if, for a consecutive period of two (2) years, you have not purchased an item from us or have not visited one of our website(s). After this two (2) year period we will only retain specific personal data that need to be retained (i) in light of the purpose(s) for which they were obtained (ii) if required to comply with a legal obligation or (iii) if necessary to protect our rights and legal position. The personal data that we use to send you direct marketing communications will be used (processed) by us until you opt-out from receiving them.
5. Types of Cookies
In general, the cookies which are initially drop on your browser may be categorized as essential cookies and functional cookies.
Below is a list of the cookies we deposit in your browser, their purpose and duration.
6. Your rights
You have the right to request us to:
● provide you with access to your personal data that we collect and process,
● rectify or erase personal data,
● restrict the processing of your personal data,
● provide an electronic copy of your personal data for purposes of transmitting it to another company,
● or to object to the processing.
To do so, you may send us an e-mail to the contact e-mail address listed below. If you wish to opt-out from receiving direct marketing communications, you can click the opt-out link in the respective message.
7. Contact Information
If you have any questions or concerns about your privacy or this Privacy Policy, please contact our Compliance Manager:
Compliance Manager: João Ribeiro
Phone: +351938830263
Email: naughtyhunter@naughtyhunter.com
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.
By using our website, you agree to the terms outlined in this Privacy Policy.
Thank you for choosing Naughty Hunter. We appreciate your trust in us.
